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Privacy Policy


FloorballPlanet Privacy and Data Protection Policies:  We respect your privacy. This Privacy Notice describes how FloorballPlanet collects and processes your personal information through our website.

What Personal Information Does FloorballPlanet Collect?
  • Information You Give Us:  We receive and store information you provide in relation to orders you submit, accounts you create online and contact information you provide when signing up for newsletters, emails or requests for information. However, you may visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. You can choose not to provide certain information, but then you might not be able to take advantage of certain services.
  • Automatic Information:  We automatically collect and store certain types of information regarding your interaction with products and content. Like many websites, we use "cookies" to collect browsing, usage, or other technical information. For example, we use cookies to remember and process the items in your shopping cart. Cookies also help us understand your preferences based on current or previous site activity which enables us to provide you with improved services. Other types of information we collect include the location of your device or computer, internet protocol (IP) address used to connect your device to the internet, and other content interaction information. You can control how cookies interact through your browser settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services may not function properly.
How Does FloorballPlanet Use Your Personal Information?
  • Purchase and delivery of products:  We use your personal information to take and handle orders, deliver products, process payments and communicate with you about orders and products.
  • Advertising:  We use your personal information to display interest-based ads for products or information that may interest you. We may use third-party vendors, such as Google Analytics or Google Adwords for this purpose. These vendors use cookies to inform, optimize, and serve advertisements based on the user's past visits. Any information that these third parties collect via cookies is not linked to any personally identifiable information such as name, address, email or telephone number. We DO NOT use information that personally identifies you to display interest-based ads.
  • Communicating with you:  We use your personal information to communicate with you via different channels such as email or telephone.
We never share or sell your personal information with any third parties.  Your personal information is secured via SSL (Secure Socket Layer) Technology.  We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

You can create an online account to store account credits (from gift certificates or coupons), create wish lists, maintain billing and shipping addresses to simplify reorders and access your order history. We do not save payment information in our customer database. To delete your online account information from our database, sign into the "My Account" section of our site and remove your shipping and billing addresses. Note that we maintain information about individual sales transactions for record keeping and to service those transactions.

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of linked sites. However, we look to protect the integrity of our site and welcome any feedback about these linked sites including if a specific link does not work.

This online privacy policy applies only to information collected through our website and not to information collected offline. Any changes to our privacy policy will be posted on this page.


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