Secure Checkout
FloorballPlanet - Your One Stop for EVERYTHING Floorball!
Your Shopping Cart Is Empty

Secure Checkout

Shipping and Return Policy

Orders are generally shipped in 1 day after your order is processed and they normally take an additional 3 - 5 business days to arrive.

Orders are normally processed Mon-Fri during normal business hours.

During 2020 and continuing into 2021, due to COVID-19, all carriers have been experiencing delivery delays. USPS has been especially affected and packages normally delivered in 2-3 days can sometimes take up to 2 weeks in transit. If you cannot wait this long for an order to arrive, please choose FedEx Ground or FedEx Home Delivery as a shipping method. While FedEx and UPS have suspended their delivery guarantees for now, shipping delays are limited with these carriers.

If you choose an expedited shipping method (Next Day, 2nd Day, 3 Day), costs can be quite high because large, lightweight products (such as floorball sticks) are subject to dimensional pricing. We are located in North Texas so most ground deliveries to the central part of USA only take 1-3 days so expedited shipping is not required.

We have negotiated favorable shipping rates with FedEx in addition to USPS Priority Mail for international orders. For specific information about various shipping methods, visit our Frequently Asked Questions page.

You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.