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FloorballPlanet - Your One Stop for EVERYTHING Floorball!
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Shipping and Return Policy

Orders are generally shipped in 1 day after your order is processed and they normally take an additional 3 - 5 business days to arrive.

Orders are normally processed Mon-Fri during normal business hours.

We offer FREE GROUND SHIPPING for orders over $100 that are delivered within the continental United States (Alaska and Hawaii excluded). Free shipping by USPS, FedEx Ground/Home Delivery and UPS Ground are available shipping methods when the products in your cart exceed $100. Free shipping does NOT apply to separately boxed goals (generally any goal that is not a foldable PVC type) and floorball rink products which cannot be shipped by common carrier. If you include one of these items in your order, shipping will be included for that item only.

If you choose an expedited shipping method (Next Day, 2nd Day, 3 Day), costs can be quite high because large, lightweight products (such as floorball sticks) are subject to dimensional pricing. We are located in North Texas so most ground deliveries to the central part of USA only take 1-3 days so expedited shipping is not required.

We have negotiated favorable shipping rates with FedEx in addition to USPS Priority Mail for international orders. For specific information about various shipping methods, visit our Frequently Asked Questions page.

You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.

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